We welcome asylum seekers, refugees and detainees who have fled persecution and danger in their own countries and seek refuge in Oxford and Oxfordshire.

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We are trying hard to resume full services and our offices will begin to reopen to clients on 15 July. More detail of when each service will be open and how to make an appointment can be found here.

Please do not come without an appointment unless it is an emergency or you have spoken to us first. 

Please note that we are not yet opening the Welcome Centre and so clients should only come for specific advice or support.


Asylum Welcome’s Reopening Services Information

Thursday, July 09, 2020

Asylum Welcome’s Reopening Services Information

We are delighted to announce that, given new government guidelines, we will resume full services from 15 July and our offices will begin to reopen to clients as follows:

Clients will be able to enter the office for appointments or to make them. We are sorry that we can’t operate the Welcome Centre or computer access yet. We will do so as soon as it is safe to do so.  

Please come promptly for appointments arriving just ahead of time as our waiting space is limited. People will be kindly asked to leave after their meeting.

If you have any Covid symptoms or have been in contact with anyone who has, please do not come to our office and instead seek advice by phone or email.

To get further information or for general queries please call 01865 722082 or 07740108550 or email office@asylum-welcome.org 

Adult and Family Service: please call 01865 722082 during working hours or send us an email to advice@asylum-welcome.org

Youth Service: please call 01865 722082 during working hours on Tuesday, Wednesday, and Friday or send an email to youth@asylum-welcome.org

Europa Welcome: please call 07719 128054 during working hours on Monday and Thursday or send an email to europawelcome@asylum-welcome.org

Shared Talents (Education and Employment): from 20th of July please call 01865 722082 on Monday and Thursday, or send an email to: employment@asylum-welcome.org or to education@asylum-welcome.org

Huntercombe Project: please call 07742 249539 or send an email to office@asylum-welcome.org

Food Bank: food parcels will be available to clients between 11am and 1pm on Tuesdays.

Bike Project: please write to bike@asylum-welcome.org and office@asylum-welcome.org 

One-year countdown to apply to the EU Settled Status

Tuesday, June 30, 2020

One-year countdown to apply to the EU Settled Status


There is still one year to apply to the EU Settlement Scheme. EU citizens and their families have one year from today until 30 June 2021 to apply for settled status and Europa Welcome is here to help!


Over the last year 872 people accessed our Europa Welcome service at Asylum Welcome. We supported 565 people to apply for settled or pre-settled status. 350 EU citizens who submitted applications with our support received positive decisions from the Home Office.


Our remarkable team of eight volunteers includes four OISC EUSS Level 1 qualified volunteers who were all trained and accredited during the last year and four trained to the OISC EUSS L1 are now waiting to be accredited.


If you would like our help all you need is your passport/ID and evidence of your residence. If you need help to apply, contact us: europawelcome@asylum-welcome.org and we’ll be more than happy to help you. To find out more, please visit: https://www.asylum-welcome.org/europa-welcome.


Late last year a lovely elderly woman who received her settled status with the support of our wonderful Europa Welcome volunteers felt so grateful and pleased that she very generously sent us a donation to thank us for helping her, and as her contribution to support AW helping others. You can read her lovely hand-written note in the image above. It is a lot harder for elderly EEA citizens who might have been living here for a long time never having to worry about their immigration status suddenly finding themselves having to prove their residence to apply to get their status and become legal residents because of Brexit. That is hard for them – and for many of us - to grasp. There is also the issue of difficulty the elderly can have with providing a digital proof of status rather than a residence card. We have found it is disproportionately harder for the elderly to prove their EUSS status online digitally due to age and related health and other problems.


For example, another client had lived in the UK since the 70s, having moved over here when she and her British husband got married. She had become quite worried about Brexit and what it would mean, to the point where she was having sleepless nights and anxiety attacks. When she came to see us we discussed her situation and her rights, and established that she had been given ILR shortly after her arrival here. However, she was still concerned about her situation and so we helped her complete and submit her application. When the screen displayed that she would be considered for Settled Status, she began to cry because she was so relieved. She has since been given her Settled Status.


Another client was in her 80s, and had moved to the UK in the 1950s. She barely used technology and so she would not have been able to complete the process herself (we posted her the Home Office letter as she doesn't even use email with ease). We explained the process to her, and as she had worked her whole life, there was a good match with HMRC and DWP records. She has since been given her Settled Status, and (as with the client above) commented that it was a weight off her shoulders as she had been worried about her future. She explicitly said that she would not have been able to complete the application without us. She says she is now going to apply for British citizenship.


These cases exemplify just how concerned people are about their rights, and combined with an absence of technological knowledge, are but a couple of important reasons these clients came to us needing help. Cases like this highlight our concerns about the lack of a physical document to prove status, as well as the reliance on technology to complete the process: both of these clients are well-established in the UK, they have spent their entire adult lives here, their grasp of language is perfect, and yet without support, they would not have been able to apply and in theory, would have become illegal from July 2021.


Please help us spread the word and encourage anyone you may know that still has not applied to EU Settled Status to give us a call and find out how we can help. 

More news…


Lord Mayor's Charity Banquet & Live Music Event

Tuesday, February 11, 2020

The Lord Mayor of Oxford, Cllr Craig Simmons, & Lady Mayoress, Elise Benjamin, cordially invite you to their fundraiser for the Lord Mayor's good causes: Asylum Welcome and Low Carbon Hub


The Tree Hotel, 63 Church Way, Iffley, OX4 4EY

4.30pm - Live Music: Optional afternoon warm-up for the young at heart featuring live music from The Mighty Redox inc. special guest appearance from the Lord Mayor himself! "A force of nature, consummate professional rockers and the ultimate party band."

7.00pm - Fundraising Banquet: Sumptuous five-course Indian banquet at the award-winning Aziz Restaurant @ The Tree Hotel. "Fantastic venue, wonderful staff and stunning food." (Tripadvisor Review, January 2020)

Tickets & Further Details

Tickets for the fundraising banquet are £35 each.

The gig is free to attend but a donation of £5 is suggested.

To order tickets, visit https://www.wegottickets.com/event/497751

Dress code: Smart casual.

All proceeds from the event will go to Asylum Welcome & The Lord Mayor's Climate Change Fund. If you are unable to attend but wish to make a donation you can do so via BACS (Account Number 61173455, Sort Code 08-90-38).

If you require further details please call 01865 252414 or email civicoffice@oxford.gov.uk

Händel’s “Messiah” - In celebration of Händel’s birthday

Friday, December 13, 2019

A. Nakanishi Majora Canamus (world premiere)


Sunday 23 February 2020, 5:00pm

The Sheldonian Theatre


Free entrance with requested £10 donation in aid of Asylum Welcome


Free performance of Handel's Messiah with visiting Japanese choir of 100+ singers with the Verdandi Chamber orchestra and professional soloists from UK & Japan. Seats must be reserved in advance (cannot guarantee availability on the day).


Info and Tickets: info@timeconcerts.co.uk or at 01749672522

More events…