The post-holder will join our Adult and Family Advice Service (AFS); a busy service, dealing with asylum seekers and refugees and vulnerable migrants, from all parts of the world and at various stages of their journey. AFS is the first port of call for a host of often complex and urgent needs.
The role of the AFS is, through advice and casework, to move services users from a position of dependence towards independence, aiming to encourage personal empowerment and resilience wherever possible.
The main purpose of this position is:
- To collaborate with a team of volunteers to run a welcoming and effective rights-based advice service for asylum seekers, refugees and vulnerable migrants in need of protection.
- To address essential needs and achieve tangible, positive outcomes on a range of issues such as asylum support, welfare benefits, housing, health, social care and other relevant elements of positive participation.
- To be a source of expertise and to work collaboratively with other service providers both internally and externally.
- To work closely with the service coordinator and volunteers to run a welcoming and effective advice and integration for adults and families of asylum seekers and refugees, in order to address essential needs and achieve tangible, positive outcomes
Click here to download the full role description.